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Achieving ISO 20771 Certification for Translation Agencies

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Who This Book Is For|

Translation companies and agencies

Legal translation services providers

ISPs bidding on ISO compliant projects

Agencies looking to certify their processes

Businesses expanding into legal translation

Who This Book Is For|

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Recognize benefits and business advantages of ISO 20771 certification

Learning Outcomes

Learn how to prepare staff, processes and technology to meet ISO standards

Master developing an ISO compliant quality management system

Gain expertise in undergoing ISO certification for a translation company

Acquire techniques to promote ISO certified legal translation services

Comprehensive ISO 20771 Implementation Guide

What's Inside?

Introduction : Dive into the core essence of ISO 20771 and set the stage for the expert modules ahead.

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Module 1: The Benefits of ISO 20771 Certification for Translation Agencies

1.1 Meeting client demands for ISO compliance:
1.2 Inspiring Trust and Confidence in Your Services:
1.3 Verifying Your Team's Qualifications and Capabilities:
1.4 Winning New Business in Legal Translation:
1.5 Distinguishing Your Agency from Competitors:
1.6 Conclusion:
1.7 Questions

Module 2: Preparing Your Team and Processes for ISO Compliant Translation:

1.1 Meeting client demands for ISO compliance:
1.2 Inspiring Trust and Confidence in Your Services:
1.3 Verifying Your Team's Qualifications and Capabilities:
1.4 Winning New Business in Legal Translation:
1.5 Distinguishing Your Agency from Competitors:
1.6 Conclusion:
1.7 Questions

Module 3: Developing a Quality Management System for Your Agency:

3.1 Documenting your workflows and procedures:
3.2 Tracking roles, responsibilities and accountabilities:
3.3 Monitoring quality at every stage:
3.4 Managing terminology, assets and reference material:
3.5 Evaluating risk and controlling service delivery:
3.6 Conclusion:
3.7 Questions:

Module 4: Going Through the ISO Certification Steps as a Freelancer

4.1 Finding and Selecting a Certification Body:
4.2 Preparing Documentation for Assessment:
4.3 Understanding the Certification Process:
4.4 Handling the Assessment Efficiently as a Solo Translator:
4.5 Achieving Certified Status:
4.6 Conclusion:
4.7 Questions:

Module 5: Marketing Yourself as an ISO Certified Legal Translator:

5.1 Promoting your new certification status:
5.2 Communicating Your Specialization to Clients:
5.3 Setting Appropriate Rates for ISO Compliant Translation:
5.4 Getting Visibility on Legal Translator Directories:
5.5 Maintaining and Leveraging Your Certified Status:
5.6 Conclusion:
5.7 Questions:

Module 6: Questions & Answers:

Module 1 - The Benefits of ISO 20771 Certification for Translation Agencies:
Module 2 - Preparing Your Team and Processes for ISO Compliant Translation:
Module 3 - Developing a Quality Management System for Your Agency:
Module 4 - Going Through the ISO Certification Steps as a Freelancer:
Module 5 - Marketing Yourself as an ISO Certified Legal Translator:

Module 7: Glossary:

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Building the Foundation for Achieving ISO 20771 Certification

About the Author/Instructor

About the Author/Instructor

  • Accredited Senior Lead Auditor in ISO 20771
  • +750 Successful Client Audits with Proven Expertise
  • Ph.D. in Quality & Risk Management, Multiple Award-Winning Expert
  • +25 Books Published on Amazon
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