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IMPLEMENTING ISO 21998 WITHIN INTERPRETING AGENCIES
Quality and Excellence: An Agency's Guide to Healthcare Standards
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Who This Book Is For|
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Learning Outcomes
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Chapter 1: Operational Excellence and ISO Standards Crafting a Compliant and Efficient Agency:
Chapter 2: Agency Ethos and Professional Conduct - Building a Reputation on Ethical Excellence
Chapter 3: Enhancing Agency Interpreter Performance Elevating Service Quality through Skilled Professionals
Chapter 4: Fostering Client Trust and Satisfaction Securing Excellence in Client Services
Chapter 5: Strategic Agency Growth and Compliance Leveraging Standards for Competitive Agency Advancement
Chapter 6: Questions & Answers
Chapter 7: Glossary
BUILDING THE FOUNDATION FOR
IMPLEMENTING
ISO 21998 WITHIN INTERPRETING AGENCIES
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