1. Introduction
Welcome to Academy IQC Vienna.
We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit or interact with our website academy.iqc-vienna.com.
This policy applies to users who:
- visit our website
- create an account
- purchase our products or services
- enroll in training programs
- subscribe to newsletters or download resources
- contact us or request consultations
- verify certificates issued by our academy
By using our website and services, you agree to the terms of this Privacy Policy.
2. Who We Are
This website is operated by:
American Prograde Academy, LLC
651 N Broad St, Suite 201
Middletown, DE 19709
United States
Email: support@iqc-vienna.com
American Prograde Academy, LLC operates the Academy IQC Vienna platform and provides the training, certification, and digital services available on this website.
3. Products and Services Covered by This Policy
This Privacy Policy applies to all products and services offered through our website, including:
- Online courses and certification programs
- Professional training programs
- Live online workshops and seminars
- E-workshops and recorded workshops
- E-coaching and consulting sessions
- Downloadable documentation kits
- E-books and digital guides
- Educational templates and resources
- Training materials and study guides
- Professional development programs
- Certificate issuance and verification services
- Strategic consultation sessions
- Newsletter subscriptions and email updates
- Free downloadable resources and guides
4. Information We Collect
We may collect different types of personal information depending on how you interact with our website.
Personal Information
This may include:
- full name
- email address
- phone number
- company name
- billing information
- login credentials
- course enrollment information
- certification details
- messages or inquiries you send to us
Account Information
If you create an account on our website, we may collect:
- username and password
- order history
- purchased products or services
- course participation and progress
- training records
- certificate data
Payment Information
When you purchase products or services, payments may be processed through secure third-party payment providers such as Stripe.
We may receive limited payment information such as:
- billing name
- billing email
- payment confirmation
- transaction ID
- payment status
We do not store full payment card details on our servers.
Training and Certification Data
If you enroll in our courses or certification programs, we may collect:
- course registration details
- attendance records
- training participation data
- assessment or exam results
- certificate eligibility records
- issued certificate information
This information helps us manage training programs and verify certification authenticity.
Technical and Usage Data
When you visit our website, certain information may be collected automatically:
- IP address
- browser type
- device type
- operating system
- website pages visited
- date and time of visits
- session information
- cookies and tracking data
5. How We Use Your Information
We may use personal data for the following purposes:
- creating and managing user accounts
- processing purchases and orders
- providing access to courses and digital products
- delivering training services and learning materials
- managing workshop participation
- scheduling coaching or consultation sessions
- issuing and verifying certificates
- sending newsletters and educational updates
- responding to inquiries and support requests
- improving website performance and user experience
- maintaining website security
- preventing fraud or misuse
- complying with legal obligations
6. Legal Basis for Processing
Where applicable under data protection laws such as GDPR, we process personal data based on:
- user consent
- contractual necessity
- legitimate business interests
- legal compliance obligations
7. Newsletter and Marketing Communications
If you subscribe to our newsletter or download free resources, we may send:
- educational updates
- training announcements
- course launches
- promotional offers
- academy news
You may unsubscribe at any time by using the unsubscribe link in emails or contacting support@iqc-vienna.com.
8. Payments
Payments made through the website may be processed through third-party providers such as Stripe or similar payment platforms.
These providers handle payment data according to their own security standards and privacy policies.
We only receive information necessary to confirm transactions and manage orders.
9. Course Delivery and Training Platforms
Our training services may be delivered through online platforms including:
- video conferencing tools such as Google Meet
- online learning systems
- digital course portals
- downloadable training materials
- email communications
Your personal data may be used to:
- enroll you in courses
- manage attendance
- track course progress
- assess completion requirements
- issue certificates
10. Certificate Verification
Academy IQC Vienna may provide certificate verification services.
To maintain the integrity of our training programs, limited certificate information may be stored, including:
- participant name
- certificate number
- course name
- issue date
- certificate status
This information may be used to verify authenticity of certificates issued by the academy.
11. Cookies and Tracking Technologies
Our website may use cookies to:
- enable website functionality
- maintain login sessions
- remember user preferences
- analyze website traffic
- improve website performance
Users may control cookies through browser settings or cookie consent tools.
12. Sharing of Personal Data
We may share personal data with trusted service providers including:
- payment processors
- website hosting providers
- email communication platforms
- learning management tools
- video conferencing platforms
- analytics providers
- legal or compliance advisors
We do not sell personal data to third parties.
13. International Data Transfers
Because some of our service providers operate internationally, your personal data may be transferred outside your country of residence.
We take reasonable steps to ensure appropriate data protection safeguards are in place.
14. Data Retention
We retain personal data only for as long as necessary to:
- provide services
- maintain training and certification records
- manage accounts and transactions
- comply with legal and regulatory obligations
- resolve disputes and enforce agreements
15. Data Security
We use appropriate technical and organizational measures to protect personal data against unauthorized access, misuse, or disclosure.
However, no internet system can guarantee absolute security.
16. Your Rights
Depending on your jurisdiction, you may have the right to:
- request access to your personal data
- request correction of inaccurate data
- request deletion of your data
- restrict certain processing activities
- withdraw consent where applicable
- request data portability
To exercise your rights, contact support@iqc-vienna.com.
17. Third-Party Links
Our website may include links to third-party websites or services.
We are not responsible for the privacy practices of those external services.
18. Children’s Privacy
Our website and training services are intended for professionals and adult learners.
We do not knowingly collect personal data from children in violation of applicable laws.
19. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Any updates will be posted on this page with an updated Last Updated date.
20. Contact Information
If you have questions about this Privacy Policy or how we process personal data, please contact:
American Prograde Academy, LLC
651 N Broad St, Suite 201
Middletown, DE 19709
United States
Email: support@iqc-vienna.com
Effective Date: March 9, 2026
Last Updated: March 9, 2026